Elmwood School understands the value of your personal information and we respect your right to privacy. We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that we obtain from you.
1. Information We Collect
General: Unless you provide information voluntarily, we will not collect any personal information about you when you visit www.elmwood.ca. If we ask you to provide information that personally identifies you, our request to do so will be specific. If you register to receive our newsletters, participate in our seminars or purchase items from our eStore, we will ask for personal information such as your name, e-mail address, postal address, phone number or credit card information. If we want you to provide additional information, we will explain why we need the additional information and how it will be used at the time of the request.
Email From You: You may email messages to us that will contain your screen name and email address along with any additional information you may wish to include in the text of your message.
Third Parties: We may receive personal information from select third parties in order to fulfill orders for products, to facilitate your receipt of one of our newsletters, or to communicate with us concerning your participation in a web seminar.
Resumes: We use www.elmwood.ca as a recruiting tool to provide visitors seeking employment with Elmwood School the ability to submit resumes or other personal information.
Surveys: Occasionally, we conduct online surveys on a specific topic. Our surveys are entirely voluntary and you may easily decline to participate.
Website Usage Information: Our web server automatically collects and aggregates information about your visit to www.elmwood.ca, including your IP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access. If you use our online service, our web server will also collect and aggregate all of the information that you enter into the query form, including the URL to be scanned, the accessibility guideline selected, your time zone and the “other options” settings (if any). This information is not personally identifiable. We analyze this aggregated information in an effort to optimize your experience and enhance your time spent with us online.
Most browsers now recognize when a cookie is offered and permit users to control how and when they will be accepted. If you are not sure whether your browser has this capability, you should consult the documentation that accompanied your browser or check with your Internet Service Provider (ISP). If you choose to decline cookies, you may not be able to fully experience the interactive features of the Elmwood School services and websites that you visit.
2. Use of Information We Collect
We use your personal information in several ways:
1. To fulfill your requests and process your transactions.
2. To respond to your email messages.
3. To support your customer relationship with Elmwood School For example, if you provide us with an e-mail or postal address, you may receive mailings from Elmwood School with information concerning special offers, new services or products. You can unsubscribe to mailings from us at any time. Please refer to the “Opt-Out” section of this Policy for details on the “opt-out” process.
4. To process responses to employment opportunities posted on www.elmwood.ca. For example, if you submit a resume to us electronically, the information that you provide will be forwarded to the Elmwood School representative(s) responsible for filling the relevant position. The personal information that is contained in your resume will not be used for any other purpose.
5. To help recognize visitors who have previously registered on our website.
6. To provide you with marketing materials and sales information about Elmwood School and its products.
We may combine the personal information that we collect from you on our websites with other information that you provide to us in connection with your use of our other products and services.
3. Third-Party Relationships
We occasionally hire other companies to provide limited services on behalf of Elmwood School, including delivering purchases, administering surveys and processing event registration. We will only provide such companies with the personal information that they need to deliver the service that we have requested of them. They are prohibited from using the personal information that we provide to them for any other purpose and we make reasonable efforts to ensure that all third parties with whom we share personal information undertake to adhere to this Policy. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.
We may disclose or use your personal information when we, in good faith, believe that either the law requires us to do so or such action is necessary to protect or defend Elmwood School’s rights or property.
4. Access, Correction and Maintenance of Personal Information
We provide reasonable and practical access for you to identify inaccuracies in your personal information. If you provide us with personal information through the Elmwood School website, you have the right to access this data.
To request an update, modification, or deletion of any personal information maintained by Elmwood School, you can contact us at [email protected]. We will, upon request, update or delete your personal information; however, we will not be able to update or delete data that has been archived as part of our normal business operations.
We keep the personal information collected through our website as long as it is required to service your request, or until you request its deletion. We retain aggregated information collected about your visit to our website (i.e., browser type, domain name, pages visited) until we have completed our review and analysis of this information.
We do not add third-party data to your personal information and maintain your personal information in a merged or supplemented format.
5. Opt-Out Process
If you are an Elmwood School contact, you may receive direct mail or other marketing material from Elmwood School.